Contact Us

Get In Touch

We’d love to hear from you! Whether you have questions, feedback, or need assistance, our team is ready to help. Reach out and let us make your experience seamless and enjoyable.

Call Us

+44 (000) 000-0000

Email

Info@srnjtraders.co.uk

Office

United Kingdome

Got Questions?

Frequently Asked Questions

Have questions about our furniture, services, or delivery? Browse through our frequently asked questions to find quick answers and helpful insights. We’re here to make your experience simple and informed.

Orders & Shipping

How long does delivery take?

Delivery typically takes 5–10 business days depending on your location and product availability.

Do you offer free shipping?

Yes, we provide free standard shipping on all orders within the country.

Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email.

Do you ship internationally?

Currently, we only ship within [your country], but international shipping may be available in the future.

What if my order arrives damaged?

Products & Warranty

What materials are your furniture made from?

We use premium, sustainably sourced wood, metals, and fabrics to ensure durability and style.

Do your products come with a warranty?

Yes, all furniture comes with a 1-year warranty covering manufacturing defects.

How should I care for my furniture?

Regular dusting and gentle cleaning with recommended products will keep your furniture looking new.

Can I customize my furniture?

We offer select customization options. Contact us to discuss available materials, colors, and sizes.

What if I’m not satisfied with my purchase?

Customer satisfaction is our priority. Reach out to our support team for exchanges, returns, or guidance.